Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to www.jelausa.com and JELA-USA, LLC. and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to JELA-USA, LLC. include www.jelausa.com and JELA-USA, LLC. The JELA-USA, LLC. website is an ecommerce site. By using the JELA-USA, LLC. website, you consent to the data practices described in this statement.

Collection of Your Personal Information

JELA-USA, LLC. may collect personally identifiable information, such as your name. When you make a purchase, we collect billing information necessary to process the transaction. We do not directly collect or store your credit card details, as payment processing is handled securely by a third-party provider. JELA-USA, LLC. may also collect anonymous demographic information, which is not unique to you, such as your gender and purchase history. We may gather additional personal or non-personal information in the future.

Information about your computer hardware and software may be automatically collected by JELA-USA, LLC. This information can include:

  • Your IP address
  • Browser type
  • Domain names
  • Access times
  • Referring website addresses

This information is used for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding use of the JELA-USA, LLC. website.

JELA-USA, LLC. encourages you to review the privacy statements of websites you choose to link to from JELA-USA, LLC. so that you can understand how those websites collect, use, and share your information. JELA-USA, LLC. is not responsible for the privacy statements or other content on websites outside of the JELA-USA, LLC. website.

Use of Your Personal Information

JELA-USA, LLC. collects and uses your personal information to operate its website(s) and deliver the services you have requested.

JELA-USA, LLC. may also use your personally identifiable information to inform you of other products or services available from JELA-USA, LLC. and its affiliates. JELA-USA, LLC. may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

JELA-USA, LLC. does not sell, rent, or lease its customer lists to third parties.

JELA-USA, LLC. may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to JELA-USA, LLC., and they are required to maintain the confidentiality of your information.

JELA-USA, LLC. may keep track of the websites and pages our users visit within JELA-USA, LLC., in order to determine what JELA-USA, LLC. services are the most popular. This data is used to deliver customized content and advertising within JELA-USA, LLC. to customers whose behavior indicates that they are interested in a particular subject area.

JELA-USA, LLC. will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:

  1. Conform to the edicts of the law or comply with legal process served on JELA-USA, LLC. or the site;
  2. Protect and defend the rights or property of JELA-USA, LLC.;
  3. Act under exigent circumstances to protect the personal safety of users of JELA-USA, LLC., or the public.

Use of Cookies

The JELA-USA, LLC. website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize JELA-USA, LLC. pages, or register with JELA-USA, LLC. site or services, a cookie helps JELA-USA, LLC. to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same JELA-USA, LLC. website, the information you previously provided can be retrieved, so you can easily use the JELA-USA, LLC. features that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the JELA-USA, LLC. services or websites you visit.

Children Under Thirteen

JELA-USA, LLC. does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parents or guardian for permission to use this website.

Opt-Out & Unsubscribe

We respect your privacy and offer the option to opt out of certain communications. Users may unsubscribe from any or all promotional emails from JELA-USA, LLC by clicking the "unsubscribe" link provided in those emails. Please note that you may still receive transactional emails related to your account or services.

Changes to This Statement

JELA-USA, LLC. will occasionally update this Statement of Privacy to reflect company and customer feedback. JELA-USA, LLC. encourages you to periodically review this Statement to be informed of how JELA-USA, LLC. is protecting your information.

Contact Information

JELA-USA, LLC. welcomes your questions or comments regarding this Statement of Privacy. If you believe that JELA-USA, LLC. has not adhered to this Statement, please contact JELA-USA, LLC. at:

Address: JELA-USA, LLC. 1703 N 13th Street Rogers, AR 72756

Email Address: [email protected]

Telephone Number: +1 (866) 307-5211

Effective as of February 26, 2025